5-Year Limited Warranty for SOL-ARK (Portable Solar LLC) Products. Sol-Ark provides a Five-year (5) limited Warranty ('Warranty') against defects in materials and workmanship for its Sol-Ark products ('Product'). The term of this warranty begins on the Product(s) initial purchase date, or the date of receipt of the Product(s) by the end user, whichever is later. This must be indicated on the invoice, bill of sale from your installer. This warranty applies to the original Sol-Ark Product purchaser and is transferable only if the Product remains installed in the original use location. Please call Sol-Ark to let us know if you are selling your Home and give us name and contact of the new owner
The warranty does not apply to any Product or Product part that has been modified or damaged by the following:
Installation or Removal (examples: wrong voltage batteries, connecting batteries backwards, damage due to water/rain to electronics, preventable damage to solar wires.) Alteration or Disassembly
Normal Wear and Tear
Accident or Abuse
Unauthorized Firmware updates/software updates or alterations to the software code Corrosion
Lightning: unless using EMP hardened system, then Portable Solar will repair product Repair or service provided by an unauthorized repair facility
Operation or installation contrary to manufacturer product instructions
Fire, Floods or Acts of Nature
Shipping or Transportation
Incidental or consequential damage caused by other components of the power system Any product whose serial number has been altered, defaced or removed
Any other event not foreseeable by Portable Solar, LLC
Sol-Ark (Portable Solar LLC) liability for any defective Product, or any Product part, shall be limited to the repair or replacement of the Product, at Portable Solar LLC discretion. Sol-Ark does not warrant or guarantee workmanship performed by any person or firm installing its Products. This warranty does not cover the costs of installation, removal, shipping (except as described below), or reinstallation of Products or parts of Products. LCD screen and fans are covered for 5 years from date of purchase. THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY APPLICABLE TO SOL-ARK (PORTABLE SOLAR LLC) PRODUCTS. SOL-ARK EXPRESSLY DISCLAIMS ANY OTHER EXPRESS OR IMPLIED WARRANTIES OF ITS PRODUCTS. SOL-ARK ALSO EXPRESSLY LIMITS ITS LIABILITY IN THE EVENT OF A PRODUCT DEFECT TO REPAIR OR REPLACEMENT IN ACCORDANCE WITH THE TERMS OF THIS LIMITED WARRANTY AND EXCLUDES ALL LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR LOST REVENUES OR PROFITS, EVEN IF IT IS MADE AWARE OF SUCH POTENTIAL DAMAGES.
All returns are subject to a 35% restocking fee. No returns will be accepted beyond 30 days of original delivery.
